Due to COVID related delays being experienced by all major carriers, across the US, as seen in national news, as well as delays within our warehouse operation, we ask for your patience as it relates to the delivery of your packages. We do apologize and are working internal and with our partners to ensure timely arrival. We do expect an additional 3 to 5 days delay in delivery timelines, at the moment.
How to Check My Order Status
The order status page updates in real-time as the status of the shipment changes. Check your email, it's also part of the confirmation email. Let us know if you don't have it.
Possible statuses are:
- Confirmed: You have successfully completed a checkout, but we have not shipped or fulfilled the order yet. This is a good time to capture payment.
- On its way: We have marked the order as fulfilled or partially fulfilled, and the shipment is in transit.
- Out for delivery: The shipment has arrived in your area and will be delivered soon. For an InStore pickup, your order will be ready to pick up 24 hours after receiving this notification.
- Delivered: Your product has been delivered.
You can also find your order from your account page.
Modify or Cancel an Order
Once you click on "Complete order", your order begins processing and cannot be changed.
Our system process orders in real-time but we may be able to catch it before it's shipped, don't wait and Contact Us.
Means of Payment
We accept MasterCard, Visa, Paypal.
Please read more: Payment Method.
Security and Confidentiality
Rest assured that your data are safe with Theyakacom. We go the extra mile to guarantee that nobody ever lays eyes on your credit card number by delegating it to experts from payment processing.
To protect you, we also use a standard protocol like Secure Socket Layer (SSL) encryption for every transaction between our systems and your computer.
Product and Stock
Most of the product pages have a size guide. If you can't find it, visit our Size Guide page.
We take a lot of pride in providing high-quality products sold at the true cost.
When we create a product, we ask ourselves, “What is the lowest possible price we can sell this product for?” We work tirelessly to lower our prices so that we can offer you the best price for quality value.
We are so proud to create innovative sports products for the everyday person. Visit us in-store or ask us a question online about how we manage to conceptualize, build and engineer innovative products at a fair price around the world. We are excited to share this new concept with our friends in the USA.
Resell of our products is strictly prohibited.
Learn more on our Shipping Information page.
Returns & Exchanges
Learn more on our Return & Exchanges Policy page.
Didn't find what you were searching for? Ask us directly!